Shipping
Worldwide shipping.
ITALY
Items purchased on the Cyl17 online store are shipped
with Poste, a partner with whom we have been working for some time and who has always satisfied us with the service offered, during the purchase phase it is possible to opt between two types of shipments:
Standard shipping – Delivery time 3 – 5 working days
Express shipping Delivery times 48 – 72 working hours
You will be able to choose whether to receive your order at home or at a post office or post office point to be able to collect it when it is most convenient for you
The related costs will be indicated in the cart before confirming the order.
Once the order has been confirmed and the purchase has been completed, we will book the shipment and send you a copy of the waybill (LDV) by email to the address you have communicated to us, so that you can check the process on the site. web www.poste.it, entering the identifier shown on the consignment note at the top right, under the barcode, in the appropriate section (search).
ABROAD
The shipping cost depends on the destination country and the weight/volume of the package. The customer will be able to view the cost online at the end of the order, before confirming it.
For special delivery needs please contact us.
CUSTOMS DUTIES AND TAXES
In the event of shipment to a country not part of the European Union, the goods may be subject to the imposition of customs duties and any sales taxes.
Any additional charges relating to customs clearance will be borne exclusively by the recipient. In case of refusal of the goods by the customer or non-delivery for other reasons (e.g. incorrect address and/or telephone number of the recipient; repeated absence of the recipient, etc.) the amount will be withheld to cover the following expenses: “sending goods” + “returning goods” + “customs for return” and charged to the recipient.
Instead, the price of the goods will be refunded.
Customs duties and any taxes vary based on the country of destination and are applied upon arrival of the goods in the same country.
For information relating to the amount of duties and any taxes, and the methods of customs clearance of the goods, it is advisable to contact the competent Customs Offices of the country of destination